Wipro - Bangalore

Experience - 5 to 8

Key Skills - Process Excellence, Quality Assurance, Continuous Improvement, Six Sigma, Lean Methodologies, Kaizen, Process Standardization, Compliance Management, ISO 9001, CMS Standards, Metrics & KPI Management, Quality Reporting & Dashboards, SOP Documentation, Value Stream Mapping (VSM), Root Cause Analysis, Risk Mitigation, Customer Satisfaction (CSAT/PCSAT), Stakeholder Management, Benchmarking & Best Practices, Operational Excellence, Profitability Improvement,

GENPACT - Gurgaon

Experience - 0 to 3

Key Skills - order to cash, otc, accounts receivable, cash application, collections management, unapplied cash resolution, reconciliation, payment processing, credit card payments, lockbox processing, direct deposits, dso management, customer collection strategies, month end closing, sla management, kpi management, workload allocation, productivity management, quality assurance, operational excellence, transformation initiatives, digital assets implementation, process benchmarking, best practices adoption, risk management, predictive analytics, customer engagement, customer satisfaction, nps improvement, revenue retention, business expansion, chargeback handling, team leadership, mentoring, people management, performance management, stakeholder management, continuous improvement, inclusive team culture.,

GENPACT - Hyderabad

Experience - 3 to 7

Key Skills - public relations, corporate communications, reputation management, issues management, crisis communications, crisis preparedness, media relations, media mapping, journalist engagement, narrative development, thought leadership, brand management, employer branding, communications strategy, pr agency management, kpi management, stakeholder management, senior leadership engagement, c-suite communication, global pr collaboration, spokesperson management, media training, conference and event management, reputation risk management, contingency planning, geopolitical risk awareness, traditional media monitoring, social media monitoring, meltwater, cross functional collaboration, reporting and analytics, research skills, writing skills, communication skills, project management, ambiguity management, strategic thinking.,